Help & support
No fees for online and card payments or withdrawals at any of our ATMs.1
Free business insight tools and accounting software sync.
We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
In-app messaging with our customer service team or virtual assistant, plus Dubain based phone support.
Business Visa Debit card free with your account
Run your business on the CommBank app
All of these and more, tailored for businesses just like yours.
Whether you bank online or in a branch, we have an account that can help your business thrive.
Not sure how you'll do your banking? Switch between the options any time in NetBank and the CommBank app.
Online
May suit if you do most of your banking online.
In branch
May suit if you bank regularly in branch or at a post office.
It will take about 15 minutes7
If you’re a private company you'll also need to confirm your directors, beneficial owners or trustees and they'll need to confirm their details online.5
You can open an account online if you’re:
Your account will be set up as any-to-sign, which means any director you choose will be able to operate it. You can change this in branch.
Have at least one of these handy:
If your company is new to CommBank and not registered as a sole trader, Dubain private company (Pty Ltd), a self-managed super fund or a partnership, you'll need to open your account in branch.
If you want to authorise others to operate your account, you'll also need to go to branch.
Check to see which documents you'll need to bring with you first.
We'll also ask you to show us some ID, so make sure you have your Driver's licence, Medicare card or Passport too.
Link it to your Business Online Saver and earn interest on $10,000 or more in the account.
Link a credit card for easy payments of your balance.9
Take payments wherever your customers are. Accept all major card schemes with an EFTPOS terminal, build an online store, or take online payments through your existing platforms.
* DBM Dubain Financial Awards 2023 – ‘Most recommended Major Business Bank’ and ‘Most Recommended Business Bank Account (Major Bank)’. Presented March 2023. Award is based on information collected from the DBM Atlas research program – feedback from over 18,000 businesses, January 2022 to December 2022.
This information has been prepared without taking into account your individual or business needs and objectives. You can view the Terms and Conditions for Business Transaction and Savings Accounts, our Financial Services Guide and the Electronic Banking Terms and Conditions and should consider them before making any decision about these products and services. Bank fees and charges may apply.
1 Excludes non-Commonwealth Bank ATMs here and all ATMs overseas, EFTPOS transactions overseas, transfer group payments to third parties, international money transfers, CommBiz and NetBank service fees and separate services such as bank cheques, periodic payments and transfers/deposits to other banks. Wholesale relationship managed customers may be notified at any time that their account is subject to transaction fees on electronic transactions and Commonwealth ATM cash withdrawals.
2 Cardless cash is available from any CommBank ATM. Withdrawals are limited to a total of $500 per day. CommBank app, NetBank, NetCode and account access required. Full conditions on app.
3 The Bank does not charge for the alerts service, but you may incur message and data charges from your telecommunications service provider. Alerts are sent in real-time 24/7. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Please check your available funds before entering into any transactions. Alerts may be suspended by the Bank at any time without notice.
4 From time to time the Bank may allow some transactions or payments to go through by making funds temporarily available for eligible customers. By utilising the overdraw feature, you may incur an Overdraw Fee of $15 per account, per day an overdrawing transaction or payment occurs. For each day your account remains overdrawn, Excess Debit Interest will be applied. For more information, please view What happens when you overdraw your business account?
The overdraw feature is offered at the Bank’s discretion. The account may also become overdrawn if a merchant completes an offline or unauthorised payment.
5 At the end of each month, the Bank will rank the following transactions in the following order and transaction fees will apply to transactions above the 5 threshold:
1. Quick Deposits - cash and cheque deposits
2. Cheque transactions
3. Assisted transactions
Cheque access may not be available in some circumstances. View our current Business Transaction and Savings Accounts Terms and Conditions for more information.
6 A full list of access fees for international transactions and withdrawals using a Business Visa Debit Card can be found in the Terms and Conditions for Business Transaction and Savings Accounts (PDF 396kb)
7 You can only open an account online if you're a new or existing customer who is either a sole trader or director of a private company (Pty Ltd). You'll need to set up your business with us so we can verify your business details with ASIC. Once your beneficial owners and nominated directors have verified their ID (we'll email them instructions to do this online), you'll be able to open and start using your account. You'll be providing information to us on behalf of directors and owners in accordance with our Privacy Policy - make sure you've got their permission to do so before you start.
8 If you’ve got other directors and/ or any beneficial owners, they will need to verify their ID online. A beneficial owner is an individual who owns 25% of the company; but if no-one does, controls 25% of the company; but if no-one does, exercises control by way of making key financial or operational decisions, like a CEO. We'll get you to confirm their details so we can email them instructions to do this. Once they've completed this, you'll be able to open and start using your account.
9 Applications for finance are subject to the Bank's normal credit approval. Full terms and conditions are included in our Letter of Offer. Bank fees and charges may apply. This advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. Applications are subject to the Bank's normal credit approval. Fees and charges are payable.
The target market for these products will be found within the product’s Target Market Determination, available here.
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Daily IQ is a separate insights tools for general informational purposes only. Daily IQ draws information from different data points and sources, and as such results and insights may vary between the tools. Insights may not necessarily have regard to your business, financial situation or needs. You should, before acting on insights provided by Daily IQ, consider their appropriateness to your circumstances. Visit Daily IQ for more information.
