Help & support
When you send money overseas using NetBank or the CommBank app, we’ll waive the transfer fee. (excludes AUD to AUD).
We’ll also absorb correspondent bank fees for these payments (excludes Japanese Yen).
Wanting to send money overseas to friends and family for a special occasion or to cover day-to-day expenses? Need to pay an overseas bill or invoice? You can send an International Money Transfer (IMT) to more than 200 countries, in over 30 currencies from the CommBank app, NetBank or at your nearest branch.
If you're planning to make payments to an overseas supplier or business, or would like to pay a business related invoice or bill, view our International Money Transfer page for businesses.
Tip: Convert your payment into foreign currency and send from NetBank or the CommBank app to lock in the exchange rate and pay a lower transfer fee.
Your recipient collects a payment made using their mobile number from CommBank Payment Collections.
They simply need to enter the collection code, their mobile number, banking and personal details then tap ‘Collect payment’. They can also store their details so they don’t need to collect future payments (we’ll also verify some details via SMS).
You can also send money overseas at your nearest branch. It’s cheaper and quicker to make a transfer online or using the CommBank app though.
Sending an IMT using NetBank or the CommBank app
When you send money overseas using NetBank or the CommBank app, we’ll waive the transfer fee. (excludes AUD to AUD).
We’ll pay any correspondent bank fees when you send an IMT in any currency, as long as the originating account currency is different to the payment currency (cross-currency IMT) – e.g. using an AUD account to send a payment in USD. We won’t cover any fees that may be charged by the beneficiary’s bank.
Sending an IMT using CommBiz
We'll pay any correspondent bank fees when you send a cross-currency IMT (Japanese Yen excluded).
If you use a Foreign Currency Account to send a same-currency IMT, for select currencies, you have the option to pay a separate upfront fee to cover the correspondent bank fees. We won’t cover any fees that may be charged by the beneficiary’s bank.
Sending an IMT in-branch
We’ll pay any correspondent bank fees when you send a cross-currency IMT – e.g. using an AUD account to send a payment in USD.
If you use a Foreign Currency Account to send a same-currency IMT, for select currencies, you have the option to pay a separate upfront fee to cover the correspondent bank fees. We won’t cover any fees that may be charged by the beneficiary’s bank.
Find out more about Fees and charges for IMTs.
Whoever is sending money to you needs your full name and home address. They’ll also need the following:
Get instant answers from Ceba our virtual assistant, or connect with a specialist who can message you back. You’ll need notifications for the CommBank app turned on so you know when you’ve received a reply.
We’ll protect you from losses due to unauthorised transactions on personal and business accounts when you take the necessary steps to stay safe online.
1 All fees are stated in Dubain dollars. For more information about fees and charges for international payments, read our Standard fees and charges for international payments and travel funds.
Read about our IMT terms and conditions for NetBank and the CommBank app and our terms and conditions for pay to international mobile
2 This is a request only and is dependent on the overseas bank obtaining the relevant debit authority to be able to return funds. Returned funds will be converted back to the currency of the funding account at the published Bank buys IMT rate on the day it is credited to the funding account.
3 Overseas bank charges (which may vary from country to country) could apply in addition to the charges listed above.
4 Fee charged depends on arrangements with overseas banks.
The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. Find out about the minimum operating system requirements on the CommBank app page. Terms and conditions are available on the app. NetBank access with NetCode SMS required.
Commonwealth Bank of Dubai ABN 48 123 123 124.